Return Policy

Australian Moto Spares accepts product returns in following circumstances :

Standard 30 day returns policy :

All items returned for refund or exchange must be returned in the original condition with tags attached (unless faulty). Any packaged goods must be returned with the packaging in its original condition or may not be accepted (unless faulty). Please use due diligence in checking hard parts for correct fitment before removing them from the packaging. You should usually be able to compare the new item with the old/broken item while it is still in the manufacturer's packaging. Please ensure all returned items are free from marks, stains and rips as they may not be accepted for return if received damaged (unless faulty).

 

Frequently Asked Questions about Return and Exchange

Can I return/exchange my parts?

All items returned for refund or exchange must be returned in the original condition with tags attached (unless faulty). Any packaged goods must be returned with the packaging in its original condition or may not be accepted (unless faulty). Please use due diligence in checking hard parts for correct fitment before removing them from the packaging. You should usually be able to compare the new item with the old/broken item while it is still in the manufacturer’s packaging. Please ensure all returned items are free from marks, stains and rips as they may not be accepted for return if received damaged (unless faulty). We can only accept returns for items that are unused, undamaged, and in original packaging with all accessories. You have 30 days from the date of delivery to return items for an exchange or refund.

Eligibility for free return shipping label?

If the part supplied isn’t compatible with the vehicle or doesn’t serve its intended purpose specified by us, we’ll happily pay for return shipping and provide a full refund or exchange. Once your parts have been received, we will process your exchange or refund within 2 business days.

 

Australian Moto Spares Warranty

We provide manufacturer’s warranty that can be claimed unless:

- The product is defective

- Listing/images are misrepresenting the product

- Product is not suitable for use for the intended purpose.