FAQs
Do you offer free shipping?
Yes. Every order ships free Australia-wide, with no minimum spend, dispatched fast from our Melbourne warehouse.
What is your returns policy?
You have 30 days from the date of delivery to return an item for an exchange or refund. If the part supplied isn't compatible or there's a fault, we cover return shipping and provide a full refund or exchange. For change-of-mind returns, the customer covers return postage. Items must be unused, in original packaging with all accessories.
What is the Price Beat Guarantee?
If you find the same part cheaper at another Australian automotive store, we'll beat their price by 5%. See our Price Beat Guarantee page for full eligibility criteria.
How do I know if a part will fit my bike?
Use the Make / Model / Year search bar at the top of the site, or check the Compatibility tab on any product page, which lists the exact models and year ranges that part fits.
Do you sell genuine or aftermarket parts?
Both. Our catalogue includes genuine OEM parts and quality aftermarket alternatives from trusted brands, so you can choose what suits your budget and your bike.
What payment methods do you accept?
Visa, Mastercard, American Express and PayPal, all through a secure, encrypted checkout.
Where are you located and how fast is dispatch?
We're based in Moorabbin, Melbourne, and dispatch fast Australia-wide from our own warehouse.
How can I contact you?
Email customer.support@australianmotospares.com.au or call +61 3 7048 9808, Monday to Friday, 9am to 5pm AEST.