Resolution Centre

Something not right with your order? Here's how we'll put it right.

1. Contact us first. Email or call us with your order number. We reply within one business day.
2. Wrong, faulty or damaged item. Send us photos and we'll send a free return label, then arrange a repair, replacement or refund. See our Returns Policy and Warranty.
3. Late or missing delivery. We'll chase the carrier, and if your parcel is lost we'll send a replacement or refund you.
4. Still not resolved? You can contact Consumer Affairs Victoria at consumer.vic.gov.au for free advice and help with disputes.

If someone has contacted you on Facebook claiming to be us, see our Scam warning.

Contact us

Email customer.support@australianmotospares.com.au or call (03) 6153 0231, Monday to Friday, 9am to 5pm AEST.

Australian Moto Spares is operated by The Trustee for Maxwell & Higgs Trust, ABN 70 849 548 389, 6/94 Keys Road, Moorabbin VIC 3189.